Privacy at Solus Trust

Our Privacy Commitment

At Solus Trust Company and Raymond James Trust (Québec) Ltd. (Solus Trust), we are committed to protecting your personal information and maintaining high standards of confidentiality through the implementation of appropriate administrative, technical, and operational safeguards and security measures in accordance with data protection laws. We strive to be open and transparent with you as to our personal information practices.

To ensure we meet our commitment to you, Solus Trust has an established Privacy Office led by the Chief Privacy Officer who is responsible for overseeing our privacy practices and our efforts to comply with applicable privacy law and manage and mitigate privacy risk. Accountability for privacy protection extends across all of Solus Trust as each of our employees is responsible for respecting and protecting the personal information to which the employee has access.

Privacy Framework

We have a comprehensive Privacy Framework for the secure and respectful treatment of personal information under the custody and control of Solus Trust. Our Privacy Framework includes policies and procedures setting out our privacy obligations and how we deal with your personal information in compliance with applicable laws, as well as programs for monitoring privacy regulatory changes, communication, awareness and training, and monitoring, testing, and reporting to senior management, the Board and regulators.

The key policies in our Privacy Framework are described below.

• Solus Trust Privacy Policy
  Our Privacy Policy is a key component of our Privacy Framework. It confirms our commitment that we will collect, use, and share your personal information responsibly and safely and only for the purposes and in the manner set out in this Policy. The purpose of this Policy is to help you understand what personal information we collect, how we use, share and protect it, and how long we retain it. We will also explain how you can find out what personal information we hold about you and how you can manage your information in a way that best suits you, including your rights of access, correction, and deletion. We encourage you to read this Privacy Policy so that you have a good understanding of our personal information practices.
• Solus Trust Internet Privacy Policy
  Solus Trust is committed to respecting and protecting the privacy of visitors who visit our website. Our Internet Privacy Policy will help you better understand how we collect, use, share and protect your personal information when you visit our website and your options to limit the collection of information.
• Solus Trust Privacy Notice – California
  This Privacy Notice is applicable for all of our clients who reside in California, which summarizes how we collect, use, share, and protect clients’ personal information.